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Student Consumer Information

 

Welcome to the 乐播传媒 Consumer Information page. It is a centralized location for convenient access to information about many aspects of the Saint Xavier University required by federal law. We hope that you find this information helpful.

If you have any questions about any information contained on this page, please contact Dr. Kathleen Carlson, executive director of Institutional Research, at carlsonFREE乐播传媒 or at 773-298-3305. If you would like more information specifically about financial aid assistance, please contact Ms. Susan Swisher, executive director of Financial Aid, at swisherFREE乐播传媒 or 773-298-3073.

We also invite you to check out information about 乐播传媒 maintained by the National Center for Education Statistics (NCES) , and another site with information about private colleges and universities .

 Information

乐播传媒 is committed to a policy of fair treatment of its students in their relationships with fellow students, faculty, staff and administrators. 乐播传媒 is committed to thoroughly and promptly addressing student concerns, complaints, and grievances. A 鈥渃omplaint鈥� is an expression of dissatisfaction concerning a University employee (faculty or staff), department, service, process or action by the administration. Complaints may require clarification, investigation, and/or resolution.

Step 1: Informal Process
Whenever possible, students are encouraged to resolve complaints by discussing the issue with the office or employee directly. Many problems are resolved through honest and open communication. Students may also reach out to with questions or concerns that arise. 
 
Step 2: Formal Process
If a complaint is unresolved after following the informal complaint procedures, the student may choose to file a formal complaint and have the issue officially documented.  A formal complaint may be submitted through this student complaint form. Please note that complaints relating to a properly executed academic, student life, or financial appeals process will be dismissed without further action.